Delivery Information

We will keep you informed of progress throughout your project.

Once your goods are ready in our depot, we will email you to let you know. Please ensure that you have given us your correct email address and telephone number.

If you are collecting, we will arrange a suitable day and time with you. Please ensure that you collect with a suitable vehicle at the pre-arranged time.

If we are delivering, we will contact you to arrange delivery. Once a delivery date has been agreed, please ensure that you or a representative are at the delivery address to accept delivery of your products and to sign the delivery note.

Most of our products will be delivered on pallets by small lorry. Goods must be transferred from the delivery vehicle to the customers’ property without delay to ensure that the goods are not left outside to suffer from rain, sunshine, heat, moist atmosphere or accidental damage.

Customers are advised that delivery drivers aren’t obliged to carry goods from the delivery vehicle to the property. The customer must ensure that they, or at least one person acting on their behalf, are available to sign for the goods and are capable of carrying them into the property without harming themselves or others.

Customers must advise us if access is unsuitable for a lorry.

Please call us on 01544 260727 if you have any questions relating to delivery of products.